Return & Refund Policy  
Customer Care

Return & Refund Policy  

We stand behind the quality of our in-house restoration. If you are not completely satisfied, our policies are outlined below.

Conditions for Returns

If you are not completely satisfied with your purchase, you must request a return within 7 days of the delivery date. The item must be returned in the exact same condition it was received. Since our inventory consists of authentic, hand-restored vintage pieces, any damage incurred during the buyer's possession or return transit may void the return or incur additional restoration fees.

Shipping & Restocking Fees

Because our pieces are large, fragile, and require specialized white-glove transport, the buyer is fully responsible for all return shipping costs. Additionally, all returned items are subject to a 10% restocking fee to cover initial handling and administrative costs. Original shipping charges are non-refundable.

The Refund Process

Once we receive the returned item at our Los Angeles gallery, our restoration team will thoroughly inspect it to ensure it is in its original condition. Upon successful inspection, we will process your refund minus the 10% restocking fee. You will receive an email confirmation once the refund has been initiated.

Reimbursement Timing

Refunds are processed back to the original method of payment. Please allow 5 to 10 business days from the date of our confirmation email for the funds to fully clear and reflect in your bank account or credit card statement, depending on your financial institution.

Final Sale Items

Please note that any item purchased with customized upholstery (COM/COL), bespoke wood refinishing requests, or any piece marked 'Clearance' or 'Final Sale' at the time of purchase is strictly non-returnable and non-refundable.

Need to initiate a return?

Contact our gallery team directly.

  1. Phone
  2. Email
  3. Hours

    Gallery Open
    by Appointment Only

  4. Address

    5448 East Olympic Blvd.
    Los Angeles, CA 90022